As an admin user, sometimes you need to look up the applicant's email address. One solution to this is to add a field in the workflow that asks the applicant to provide their email. The other solution is to refer to the Directory. The Directory is a listing of all the individuals and organizations that have submitted processes for all workflows associated with your Team.

Here's a video of how to use the Directory to find email addresses:

When you are logged into your admin ClearForms account (, you can access the directory by clicking the directory tab in the upper right of the page.

When you get to the directory, you can use the search bar on the left. Also, keep in mind that the directory is sorted by Team. To change the Team, click the dropdown and select the appropriate Team.

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