If you're just getting started with CityGrows there's definitely a learning curve as you build your first workflows. Our team is here to provide support when and how you need it. Here's an overview of your support options:
Help docs and videos and planning tools: We encourage you to get started with the section of our help docs that's right for you!
General information about CityGrows
Use our Workflow Planning interactive exercise to think through all the things (many of them unrelated to technology!) that can impact how difficult or easy it will be to bring a new process online. As you work through the questions you'll get scores and tips along the way - and personalized feedback from our team at the end of the process.
Live chat: The little green square that's always at the lower right corner of your screen is the best way to ask a specific question of our staff. You can also search our help docs right from the chat interface. Please let us know via chat if you can't find what you're looking for.
Live training: Our team is happy to provide training to help you get started and at any time for an individual or group from your staff. You can book an intro session or workshop with our Customer Success team here at a time that works for you.