As part of a Review step, when the Reviewer approves or rejects and halts a process, they are given the option to send the applicant a message.

Many times, it's convenient to pre-fill an Approval or Rejection message for your Reviewers, especially if the reasons or communications around Approval/ Rejection is usually the same or similar.

When you're determining the membership and settings in a Review step, you'll see that there's an opportunity to Add Approval Message and/or Add Rejection Message Simply enter your standard message into the box and hit Save.

CityGrows Review Step box

We do not offer a standard Request Changes setting, since those messages will always be specific to each process.  Hopefully these settings streamline your Reviews and speed up your workflows.

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