Your ClearForms account gives you access to all of the history of any permits, licenses, or processes you worked on via ClearForms, so keeping access to all that data is important.  But sometimes your email may have changed - how do you make sure you keep getting updates at your new email address?

It's easy to update your profile settings on ClearForms if your name or email has changed, or if you'd like to set a new password.

First, navigate to "Account Settings" from the small person icon at the upper right of your screen. The example below shows an administrative view but the same account settings are available for both administrators and applicants.

CityGrows admin dashboard Profile drop-down

Once you're there, you have the option to update your name, user name, email, and password, and upload a photo / avatar image.

CityGrows profile settings

We always want to make sure our users can access their previous work, even if their email or name changes.  Thanks!

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