Whether you are an individual or business applying for a permit or license, you may sometimes want to print out a record of an individual application. Many governments have transitioned to using the PDF/ printout from CityGrows as the official record of a completed process. Many of our government encourage you to print your business license and display it onsite, or bring a printed version of your special event permit to your event (even though either you or a government employee could show the valid permit on their phone any time).  

More and more, instead of the government printing and mailing you a copy of a permit, you may be directed to print your own permit as soon as it's completed and approved. And even for a process where you're not required to display a paper record of a permit, you still might want to print out a record of your process.

If the process is completed:

  • Sign in to CityGrows and open the application (from your dashboard, click on the application you want to print)

  • If it's completed, the first thing you'll see will be a screen titled "Summary Document" with a "Download " link in the bottom right. Once it's downloaded, you can print, email, or save it.

Sample CityGrows completed permit
  • Here is how it looks on mobile:

Mobile Summary document page

If the application is still in process:

You can still access a PDF download. First, go to the Menu section at the upper right of the screen.

CityGrows Menu section

Once you open the Menu, you'll see the Document option.

CityGrows Menu drop down

From there, you can download the PDF version of the application in process and you'll be able to see whether the Document (Output) has been Issued or is not yet Issued/ still in process.

CityGrows Output document download page

On Mobile:

  • Click "Menu" in the top right of the screen

Mobile Menu page citygrows
  • Hit "Documents"

Mobile incomplete process outputs page
  • Hit "Download" to access the PDF version of the application in process

All standard CityGrows PDF downloads include the following information:

  • Government name and logo

  • Name of process (Application type)

  • Status (Active, Completed, Halted)

  • Information about who launched the application and when it was launched.

Other information from the process is included or removed at the discretion of the government that set up the workflow.

Additionally, some governments use a custom PDF export so that the document conforms to their existing format and may have a very specific format.

CityGrows helps governments be more efficient and environmentally responsible by moving operations off of paper and online. But sometimes, you still need to print something out :-)

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